Terms and Conditions

(Updated 17 December2020)

Terms & Conditions

(Updated 17 December2020)

This website is operated by In Asian Way (referred to as “H-Design/we/our/us”). As user of this website (referred to as “you/your”) you acknowledge that any use of this website including any transactions you make (“use/using”) is subject to our terms and conditions below (which includes any other important hyper-linked sections e.g. How to use this website, Returns and refunds, and Privacy policy. In addition, you will find other useful information within Customer services. Please:

  • read through these terms and conditions carefully before using this website.
  • print a copy for future reference.
  • also read our Privacy policy section regarding your personal information.

**1. General**

1.1 We reserve the right to change these terms and conditions at any time. Any such changes will take effect when posted on the website (see date at the top) and it is your responsibility to read the terms and conditions on each occasion you use this website and your continued use of the website shall signify your acceptance to be bound by the latest terms and conditions.

1.2 If you are not a consumer, you confirm that you have authority to bind any business on whose behalf you use this website

1.3 When you use our certain services (including without limitation booking service) please read the additional information provided with regards to such services as this information will provide you with full details on how to use such services.

1.4 Certain website services will require registration and subsequent access to those services will be subject to an approved login name and password (“Password Details”). Information that you provide on this website must be accurate and complete. All Passwords Details are accepted and may be withdrawn at our sole discretion and are exclusive to you and non-transferable and must be treated as strictly confidential at all times. In the event that you have any concerns regarding your Password Details or become aware of any misuse then you must inform us immediately (see Contact Us for more information and full contact details).

Back to top

**2. Order process**

2.1 Please see the Booking and How to use this website section for information on how to book an appointment. All appointment that you book on this website will be subject to acceptance in accordance with these terms and conditions.

2.2 The ‘confirmation’ stage sets out the final details of your order. Following this, we will send to you an appointment acknowledgement email detailing the service you have booked. Please note that this email is not an appointment confirmation or order acceptance from H-Design. For Pay Now appointment the email/SMS is an acknowledgement of your order, and does not constitute acceptance.

2.3 Acceptance of your appointment and the completion of the contract between you and us will take place on completion of the appointment booked unless we have notified you that we do not accept your appointment booking or you have cancelled it (please refer to Cancellation and refunds). For Pay Now appointment, completion of the contract between you and us will take place when the customer reach the place where appointment booked for.

2.4 We do not file details of your appointment for you to subsequently access direct on this website, and therefore, please print out these terms and conditions and the appointment acknowledgement for your own records. If you wish to obtain specific details of your previous appointment please Contact Us.

Back to top

**3. Delivery**

3.1 This website is only for services & appointment booking for customers in Finland (only cities selected/mentioned/shown) at the time of appointments.

3.2 Service charges and estimated timescales are specified in the Services & Price List section and also when you book an appointment. We make every effort to complete every appointment booked within the estimated timescales, however delays / cancellations are occasionally inevitable due to unforeseen factors. H-Design shall be under no liability for any change / delay or cancellation/failure to deliver/completion of the service within estimated timescales.

3.3 Customer or H-Design can alter or modify the services booked in appointment at the time of services completion conditioned to the management/staff/accept to change/modify the service change request without any liability.

Back to top

**4. Payment**

4.1 For the Payment customer can pay later upon service in salon or We take Advance Partial Payment or Full Payment from your card or PayPal account at the time we receive your appointment booking, once we have checked your card or PayPal details and time availability. services are subject to availability of staff appointment booked for or staff dedicated / specialized in service. In the event that we are unable to provide the service, we will inform you of this as soon as possible. A full refund will be given where you have already paid for the service. Additional Terms and Conditions for payments made by Paypal can be found at www.paypal.com (this link will open in a new window). (H-Design.fi is not responsible for the content of external websites.)

4.2 To ensure that your credit, debit, charge card or PayPal account is not being used without your consent, we will validate name, address and other personal information supplied by you during the order process against appropriate third party databases. By accepting these terms and conditions you consent to such checks being made. In performing these checks personal information provided by you may be disclosed to a registered Credit Reference Agency which may keep a record of that information. You can rest assured that this is done only to confirm your identity, that a credit check is not performed and that your credit rating will be unaffected. All information provided by you will be treated securely and strictly in accordance with relevant data protection laws.

4.3 a) Online price errors. If we discover an error in the price of service(s) booked or requested for, we will inform you as soon as possible. We will provide you the option of reconfirming your booking at the correct price or cancelling it. If we are unable to contact you, we will treat the booking as cancelled. If you choose to cancel and have already paid for the service you will receive a full refund.

  1. b) If you booked a service and the price changes (due to normal fluctuations e.g. service going into or coming out of promotion, but not a pricing error) before you complete the appointment, you may request to pay the lowest of i) the price on appointment or ii) the prevailing price in salon at the time of collection. This will also apply if your appointment is extended but not if the appointment /buffer window has expired.

Proof of reservation would include: –

  • Appointment Booking Number
  • Print out from the internet
  • Text message/email showing Appointment Booking number

For Online Appointment Booking where payment/partial payment is made at the time of ordering, the price you pay is the price specified at the point of booking appointment and not the prevailing price in salon at the time of collection. If on completion it is the case that the service has come down in price since the appointment was booked, we will be happy to refund what amount was paid and re- book the appointment at the different price. If the price has gone up from when the appointment was booked, it remains valid unless there has been a price error (see 4.3 (a))

4.3.1 If, in our opinion, any person or persons, whether acting on behalf of themselves or a business, engages in practices that call into question the fair use of the check and appointment/reserve system, we reserve the right to cancel appointment/reservations and / or to restrict / block access to the check and reserve/booking system for that person or persons. Examples of such activity may include placing significant numbers of appointment/reservations where the appointment/services are not subsequently availed/fulfilled, placing significant numbers of appointment/reservations for the same service without them being subsequently availed/fulfilled and the selling of appointment/reservation confirmations. This list is not exhaustive.

4.4 Payment can be made by any method specified in How to use this website or Payment Options. For information about secure online ordering see Security.

4.5 Title to any service you booked on this website shall pass to you on presence of the customer/person appointment booked for, provided that we have processed and received payment in full for the appointment. For Pay Later and Partial Payment appointments, the title to service shall pass to you once the service have been availed/fulfilled by you in salon.

4.6 All prices are shown in €s (Euro) and excluding Tax(s) (where applicable) at the applicable current rates, unless expressly stated otherwise (see Price List for further details).

4.7 **The price of service can be changed more than once. By ‘original price’ we mean the original price displayed online on h-design.fi or in the most recent, printed/digital version of the catalogue (where the service was featured).

Back to top

**5. Returns, Cancellations and Substitutions**

5.1 We offer full refund for the appointment(s) that has been paid for either Partial/Full Advance booking amount before passing of buffer time or otherwise agreed upon. H-design without any liability reserved the right to not to refund any advance payment made for appointment but neither reschedule requested nor informed or request for cancellation before buffer time of appointment passed.

5.2 Sometimes the employ/staff/specialist selected in appointment may change due to unavailability and for unforeseen circumstances, in which case we will do our best to offer you a similar alternative. We may experience problems with the availability of certain said one and may therefore offer a substitute of the same or better at the same price. If you are not happy with the replacement or substitute you can request refund in accordance with our refund policy. Where applicable, you may cancel your order in accordance with your rights under the Consumer Contracts (Information, Cancellation & Additional Charges Regulations (see the cancellation and refunds section for further details

Back to top

**6. Intellectual Property**

6.1 You acknowledge and agree that all copyright, trademarks and all other intellectual property rights in all materials and/or content made available as part of your use of this website shall remain at all times vested in us or our licensors. You are permitted to use this material only as expressly authorized by us or our licensors.

6.2 You acknowledge and agree that the material and content contained within this website is made available for your personal non-commercial use only and that you may only download such material and content for the purpose of using this website. You further acknowledge that any other use of the material and content of this website is strictly prohibited and you agree not to (and agree not to assist or facilitate any third party to) copy, reproduce, transmit, publish, display, distribute, commercially exploit or create derivative works of such material and content.

Back to top

**7. Liability and Indemnity**

7.1 Nothing in these terms and conditions excludes or limits liability for death or personal injury caused by negligence, fraudulent misrepresentation, or any other liability which may not otherwise be limited or excluded under applicable law.

7.2 Subject to Section 7.1 above, H-Design will use reasonable endeavors to verify the accuracy of any information on the site but makes no representation or warranty of any kind express or implied statutory or otherwise regarding the contents or availability of the site or that it will be timely or error-free, that defects will be corrected, or that the site or the server that makes it available are free of viruses or bugs or represents the full functionality, accuracy, reliability of the website H-Design will not be responsible or liable to you for any loss of content or material uploaded or transmitted through the website and H-Design accepts no liability of any kind for any loss or damage from action taken or taken in reliance on material or information contained on the site.

7.3 Subject to Section 7.1 above, other than as expressly provided in these terms and conditions with respect to specific products and except for the exclusive remedies set out at Section 5 above, any indemnities, warranties, terms and conditions (whether express or implied) are hereby excluded to the fullest extent permitted under applicable law.

7.4 Subject to Section 7.1 above, H-Design will not be liable, in contract, tort (including, without limitation, negligence), pre-contract or other representations (other than fraudulent on negligent misrepresentations) or otherwise out of or in connection with the terms and conditions for any:

  • economic losses (including without limitation loss of revenues, data, profits, contracts, business or anticipated savings); or
  • loss of goodwill or reputation; or
  • loss of privacy and loss of data; or
  • special or indirect losses
  • suffered or incurred by that party arising out of or in connection with the provisions of any matter under these terms and conditions.

7.5 Notwithstanding the above, subject to Section 7.1 H-Design’ aggregate liability (whether in contract, tort or otherwise) for loss or damage shall in any event be limited to a sum equal to the amount paid by you for the services(s) in respect of one incident or series of incidents attributable to the same clause.

7.6 This clause 7 does not affect your statutory rights as a consumer, nor does it affect your contract cancellation rights.

7.7 We will take all reasonable precautions to keep the details of your appointment and payment secure, but, unless we are negligent, we cannot be held liable for any losses caused as a result of unauthorized access to information provided by you.

Back to top

**8. Miscellaneous Provisions**

8.1 The contract between us shall be governed by the laws of Finland and any dispute between us will be resolved exclusively in the courts of Finland. Finnish & English are the only languages offered for the conclusion of the contract.

8.2 We have selected our services on the basis that they will be used for domestic use only, if you are planning to use them for business purposes please make sure that you let us know. Where you decide to use the services in the course of a business, we exclude (to the fullest extend permitted by law) those warranties and conditions relating to fitness for a particular purpose. Our maximum liability to business users arising out of or in connection with the services shall be limited to the replacement value of the service in question (except in the case of death or personal injury caused by our negligence or in respect of fraud). In relation to business users, we do not accept liability for the business purposes, nor do we accept liability for loss of use nor any loss over and above the payment paid for booking in the event of a claim for breach of warranty or condition.

8.3 h-Design shall be under no liability for any delay or failure to deliver service or otherwise perform any obligation as specified in these terms and conditions if the same is wholly or partly caused whether directly or indirectly by circumstances beyond its reasonable control.

8.4 To provide increased value to our customers, we may provide links to other websites or resources for you to access at your sole discretion. You acknowledge and agree that, as you have chosen to enter the linked website we are not responsible for the availability of such external sites or resources, and do not review or endorse and are not responsible or liable, directly or indirectly, for (i) the privacy practices of such websites, (ii) the content of such websites, including (without limitation) any advertising, content, products, goods or other materials or services on or available from such websites or resources or (iii) the use to which others make of these websites or resources, nor for any damage, loss or offence caused or alleged to be caused by, or in connection with, the use of or reliance on any such advertising, content, products, goods or other materials or services available on such external websites or resources.

8.5 You may not assign or sub-contract any of your rights or obligations under these terms and conditions or any related appointment for service(s) to any third party unless agreed upon in writing by H-Design.

8.6 H-Design reserves the right to transfer, assign, novate or sub-contract the benefit of the whole or part of any of its rights or obligations under these terms and conditions or any related contract to any third party.

8.7 If any portion of these terms and conditions is held by any competent authority to be invalid or unenforceable in whole or in part, the validity or enforceability of the other sections of these terms and conditions shall not be affected.

8.8 These terms and conditions do not create or confer any rights or benefits enforceable by any person that is not a party (within the meaning of the Finland. Contracts (Rights of Third Parties) Act except: a) H-Design (as defined below) shall have the right to enforce any rights or benefits under these terms and conditions; b) H-Design shall have the right to enforce and take the benefit of the rights or benefits of any limitation or exclusion or limitation of liability in these terms and conditions; c) a person who is a permitted successor or assignee under Section 8.8 above of the rights or benefits of these terms and conditions may enforce such rights or benefits. d) No consent from the persons referred to in Section 8.9 is required for the parties to vary or rescind these terms and conditions (whether or not in any way that varies or extinguishes rights or benefits in favour of such third parties).

8.9 No delay or failure by H-Design to exercise any powers, rights or remedies under these terms and conditions will operate as a waiver of them nor will any single or partial exercise of any such powers, rights or remedies preclude any other or further exercise of them. Any waiver to be effective must be in writing and signed by an authorized representative of H-Design.

8.10 These terms and conditions including the documents or other sources referred to in these terms and conditions supersede all prior representations understandings and agreements between you and H-Design relating to the use of this website (including the order of products) and sets forth the entire agreement and understanding between you and H-Design for your use of this website.

Back to top

The H-Design website is operated by:

In Asian Way

Registered in Finland

We recommend you print out a copy of these terms and conditions for future reference. If you have any questions regarding the H-Design website, please see the Customer services section for more information and full contact details.

Was this helpful?
Should you have any questions?